The Credit Pros

The Credit Pros Reviews

The Credit Pros Reviews
4.8(106)
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About The Credit Pros

Established in 2009, The Credit Pros is a credit repair company that helps clients improve their credit scores by disputing credit reporting errors to the three credit bureaus (Experian, TransUnion and Equifax). Depending on the level of service you sign up for, you can get unlimited credit dispute letters and credit counseling from certified credit experts. Free credit monitoring is added to every plan level to protect you from identity theft.

Pros & Cons

Pros
  • 90-day money-back guarantee
  • Free consultation
  • Bilingual service
Cons
  • Expensive plans
  • Must mail/fax reports
  • Only one monthly dispute with the smaller package

The Credit Pros Reviews

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Page 3 Reviews 35 - 235
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Staff

Reviewed Dec. 19, 2023

Would come visiting to help with your credit repair. Highly recommend them, write reference letters in case I need to get financial assistance. They have great advisors. They do their job or refunded back!

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The Credit Pros
Response from The Credit Pros
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Hi Goddess, thank you so much for recommending our credit repair services! We're glad to hear that our advisors have been helpful and that you feel confident in our ability to assist you. We appreciate your feedback and look forward to continuing to serve you.

Reviewed Dec. 16, 2023

I did what I could with my credit debt and believe me it wasn't easy. However The Credit Pros helped me understand that more can be done that will benefit me in the future. Boy were they right. The credit pros are doing a good job so far.

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The Credit Pros
Response from The Credit Pros
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Hi Damien, thank you for sharing your experience! We're thrilled to hear that The Credit Pros were able to provide helpful guidance and support in managing your credit debt. We appreciate your feedback.

PriceStaff

Reviewed Dec. 12, 2023

In the beginning, my credit score was so sad that it was next to impossible for me to achieve anything without having to pay extremely high interest rates, ridiculously high car insurance rates. Credit cards were out of the question. Upon joining the Credit Pros, things have really changed for the better. My credit score is still going in the right direction. It all happened a lot faster than I thought it would. I'm pretty sure that I made the right decision by joining the Credit Pros Team.

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The Credit Pros
Response from The Credit Pros
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Hi Larry, thank you for your fantastic review! We're delighted to hear that your credit score has improved and you're seeing positive results faster than expected. We're glad you decided to join our team. Please don't hesitate to reach out if you have any further questions or need assistance.

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Customer Service

Reviewed Nov. 27, 2023

They answered the phone and all my questions to help me through the process of Repairing my credit. After signing up for the service they called me to see if anything else was needed or any other issues that needed addressed.

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The Credit Pros
Response from The Credit Pros
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Hi Derrick, thank you for your kind words and for choosing our credit repair service. We're glad to hear that our team was able to assist you with your questions and provide you with the support you needed throughout the process. If you have any further inquiries, please don't hesitate to reach out.

Reviewed Nov. 20, 2023

Used a few credit repair services and nothing comes close to The Credit Pros! Ease of use, professional, thoroughly knowledgeable, and offers a multitude of other services that can get you on track. Thanks!!!!

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The Credit Pros
Response from The Credit Pros
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Hi Michael, thank you for your kind words and for choosing our credit repair service. We're glad to hear that our team was able to assist you with your questions and provide you with the support you needed throughout the process. If you have any further inquiries, please don't hesitate to reach out.

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Customer ServiceSales & Marketing

Reviewed Nov. 16, 2023

So I recently contacted a service that helps first time homebuyers with less than stellar credit. The first step was them connecting you to a credit specialist. I spoke with Ryan and advised I know how to raise my score and it's almost where it needs to be. It's just not there yet. Even though I advised it was already in the works Ryan became overbearingly aggressive and went so far as to challenge me on my techniques. Sales without customer service is a tacky tactic. It immediately turned me off of the service and I advised I would not be a good candidate for their services.

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The Credit Pros
Response from The Credit Pros
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Hi Monique, thank you for sharing your experience. We apologize for any discomfort caused during your interaction with our credit specialist. We strive to provide excellent customer service and will address this issue to ensure it doesn't happen again. We appreciate your feedback.

Reviewed Nov. 9, 2023

When I bought in they told me upfront that it takes a minimum of 3 months to get it going. And it started on the second month. People have to understand that it's not a wand that they wave around to fix everything. It takes time. Also they send the letters which is a plus.

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The Credit Pros
Response from The Credit Pros
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Hi Montravian, thank you for your positive review! We appreciate your understanding that building a successful social media presence takes time and effort. We're glad to hear that your experience with us started to show results by the second month. If you have any further questions or feedback, feel free to reach out.

Staff

Reviewed Oct. 26, 2023

They were super cool, very nice, very informative. I learned quite a lot about my credit score and how to improve my score as well as what things to avoid doing so that my score doesn't get lowered. I'm very thankful for the help.

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The Credit Pros
Response from The Credit Pros
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Hi David, thank you so much for your kind words! We're thrilled to hear that you found our service helpful and informative.

Reviewed Oct. 19, 2023

I highly recommend. I have been with them for two months. So far so good. I just signed up. I am hoping for some great results. Once I see some progress, I will add my Wife. From what I see so far, they are doing good.

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The Credit Pros
Response from The Credit Pros
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Hi Ron! Thank you so much for your positive review and for choosing us as your social media manager. We're thrilled to hear that you're happy with our services so far. We'll continue working hard to deliver the great results you're hoping for.

Staff

Reviewed Oct. 11, 2023

Great Experience, They worked with my every need, I left feeling overly excited. They left me feeling protected in my Credit and walked me through every single step and 500000 questions I had were answered. Most of all they were courteous, friendly and patient.

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The Credit Pros
Response from The Credit Pros
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Hi Andre! Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing exceptional service and ensuring that all your needs are met. We appreciate your feedback and look forward to assisting you in the future!

Customer ServiceStaff

Reviewed Sept. 13, 2023

We've been working with The Credit Pros for over a year, and they've always been helpful. They are always quick to respond to our demands and can typically manage the majority of our requests. I wholeheartedly suggest these.

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The Credit Pros
Response from The Credit Pros
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Thank you for your positive feedback! We're glad to hear that you've had a great experience with us so far. We're confident that our services will continue to support you and help you achieve your goals. We're here for you every step of the way!

Customer Service

Reviewed Sept. 13, 2023

From the initial phone call, they walked us through the process so well and gave us a clear game plan for fixing our credit. Absolutely recommend!! Within the first month, our scores increased, and we felt they really heard our goals and met them with concise action.

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The Credit Pros
Response from The Credit Pros
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Thank you for your kind words! We strive to provide excellent communication and customer service. We appreciate your feedback and look forward to serving you again in the future.

Reviewed Sept. 11, 2023

The Credit Pros made my account go up in just 2 weeks 60 points, looking forward to how my score will look in 90 days, thank you, The Credit Pros. I will recommend this company to everybody worldwide. Thank you.

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The Credit Pros
Response from The Credit Pros
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Hi Michael, thank you for sharing your positive experience! We're thrilled to hear that your credit score improved so quickly after joining.

Customer ServiceStaff

Reviewed Sept. 11, 2023

The Credit Pros are great to work with. Every time I call I get the best customer service and talk to people who seem to really care about helping you. Credit Pros has helped me through their program the whole time and have been a phone call away if I have had any questions. I couldn’t have asked for a better company to work with as I work on my credit! Thanks Credit Pros!!

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The Credit Pros
Response from The Credit Pros
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Hi Chris, thank you for your kind words! We're thrilled to hear that you found our service helpful and that we were able to provide you with the support and advice you needed. We appreciate your feedback and hope to continue exceeding your expectations in the future.

Reviewed Sept. 8, 2023

I don't frequently write reviews, but I will for "The Credit Pros" because they went above and beyond to assist me with my credits, inform me, and prepare my credits for re-financing my mortgage loan.

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The Credit Pros
Response from The Credit Pros
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Hi Emma, thank you for your kind words! We're thrilled to hear that you found our service helpful and that we were able to provide you with the support and advice you needed. We appreciate your feedback and hope to continue exceeding your expectations in the future.

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Reviewed Aug. 12, 2023

I have been very pleased with The Credit Pros' efforts on my credit report. I hope to one day get my score back to where it once was.. It has only been a month but already I see activity on my accounts.

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The Credit Pros
Response from The Credit Pros
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Hi Reynaldo, thank you so much for your kind words! We strive to provide exceptional customer service and we're thrilled to hear that we met your expectations.

Reviewed July 25, 2023

I just started with The Credit Pros, and they appear to be the best option to improve my credit scores. They have given me a portal that has multiple options to help me improve my credit scores. They have given me a $5.000.00 dollar credit line, on-line to help me build my credit history.

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Customer ServiceStaff

Reviewed July 14, 2023

I just joined to have my credit repaired initially, I had spoken Luis in NJ and made it seemed that you should not have any problems disputing your items. I had told him that I have a bankruptcy on my report, which he said I don't see any on your report. So I went forward with a call session with a credit repair agent to review my dispute items, come to find out I did have a judgement on my account. I also got the impression that a lawyer was going to handle my credit report which that was a lie.

I asked the agent can it be possible to remove items on a bankruptcy report since I thought it was 7 years I had to wait. He was not confident with the answer so I kept asking him and he just said you will find out in 45 days. So with me feeling that I m wasting my time I then called back the 800 number and he also had to put me on hold several times because he could not give me any assurance if its possible to move items on a bankruptcy report. I just decided to cancel but that was another issue, communication sucks in this company - agents not confident they present themselves as repair specialist but they have no clue. I would stay away from this company

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Customer Service

Reviewed July 13, 2023

They have helped me get negative marks off my credit scores and helped me to improve it! I have been using them now for about a month and I am highly impressed with their skills and how fast they are to reply.

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Price

Reviewed June 27, 2023

Quick and great results with my credit. I saw changes within a month. I recommend The Credit Pros to anyone that's trying to raise their credit scores for sure. It's worth the fee and I'd do it all over Again.

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Reviewed May 20, 2023

Never new it exist, great to pick them up to help me deal with my credit score which I have no clue that is why I've been rejected all along my application. I am thrilled to have something like this to walk us through unfamiliar territory like this.

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Staff

Reviewed May 4, 2023

I had a fantastic experience with this credit repair service. The team was knowledgeable, patient, and understanding. They took the time to explain the process to me and were always available to address my concerns. Thanks to their efforts, my credit score has improved significantly. I would recommend this service to anyone looking to improve their credit and financial well-being!

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Staff

Reviewed April 21, 2023

The Credit Pros are an amazing company. They do great work repairing people's credit. They are very nice people who understand and listen to your needs. Thanks to them my family and I might actually be able to eventually obtain a loan to get our own place going. Thank you Credit Pros!

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Customer ServiceStaff

Reviewed April 17, 2023

This company is it really wonderful. They're helping me get my credit back in line. They are always there to take my calls and my questions. Very knowledgeable, very kind of considerate. I would recommend this company for everybody.

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Reviewed March 27, 2023

I call TCP my stress relief program. Took a lot of pressure off my wife and I boy do I feel good. Weeee. I on my way to better living. I thought I would get my credit back in control. I would highly recommend.

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Reviewed March 26, 2023

Within the first few weeks my credit score has risen 30+ points. It is well worth it and would recommend to everyone who is having credit card debt that you can't work through on your own. I am very satisfied so far.

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Reviewed March 12, 2023

I signed on with The Credit Pros and within a couple of short weeks, there were more than 6 disputes that were showing up on my credit reports. They keep you informed through their easy to use app. I would recommend anyone needing help to hire The Credit Pros.

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Reviewed May 13, 2022

I signed up for credit repair through this agency. I had just 1 negative collection I needed removed. I chose this colony because of the 90-day money-back guarantee. My item was never removed and it seemed my credit score kept going down. When I contacted them for my money back they told me it was too late and refused to refund me. They told me of certain stipulations that were never communicated to me and said they are communicating them now. They refused the money back “guarantee” and did nothing for my credit. Not only am I out hundreds of dollars but I still have this collection on my report. Please shop elsewhere!

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Reviewed Nov. 15, 2021

They help me, and this link gave me a lot of information. **. Love Credit Pros. Credit Repair Kit provides step-by-step instructions and 2021 credit letter templates to raise credit scores at home in months.

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Reviewed Feb. 3, 2020

I was a member for a little over three months. My goal was to clear up a few creditors that should not be on my report. One in particular I discussed several times at length. That one was never addressed. They reported that my score improved from 715 to 805. When I went to apply for refinance the broker explain that there are several scores that are given, depending on the creditor request the score and my mean score ended up being 715. And the primary reason was the account that I had asked them to resolve in the beginning. Now I will just have to try to do it on my own. Not really impressed with results.

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Customer ServiceSales & MarketingStaff

Reviewed Jan. 20, 2020

My story is simple, I joined in December with a credit of 679 and 30 days after in January my score dropped 70 point with no reason other than these so-called Credit Pro guys had no clue that sending blind inquiries to credit agencies can refresh their status of your old delinquent accounts and the new algorithms can penalize you for those drop your score. I worked so hard to raise my score from 540 to 679 over 2.5 years and these INCOMPETENT so-called Credit Pros had no knowledge of this and caused me to lose 2.5 years of hard work.

I called them so many times they run me around. The agent Gene ** constantly promises to call me back NEVER did. Why in the hell I signed up?? It was their misleading sales tactics that got me. Their sales agent told me, "We do not send just generic letters. We have lawyers on staff, they write letters specifically based on your situation and according to legal loopholes." THEY DID NOT. They lied to me and send a generic letters without spending few minutes to tailor it to my situation. AVOID THIS COMPANY OR YOU MAY REGRET AS I DO NOW.

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Staff

Reviewed Dec. 10, 2019

They are so professional. I’m so happy to select yours services to fix my credit. I could see the results very quickly. Good job. I recommend you. I recommended my family because I can see the results. They are the best.

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Staff

Reviewed Dec. 7, 2019

The Credit Pros were extremely professional, and hard-working. They understood that my priority was to improve my credit and refinance my home. The Credit Pros went in and repaired so much that at the end of the year I was able to do exactly that, refinance my home. I highly recommend The Credit Pros.

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Customer Service

Reviewed July 3, 2019

This company keep promising 90 days. They do nothing but take your money. Very unsatisfied and would never recommend them to anyone. You can never reach anyone on the phone unless you want to start a service or cancel.

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The Credit Pros
Response from The Credit Pros
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We're sorry to hear you were not satisfied with our service which has helped over 50,000 people heal their credit scores and get approved for over 10,000 loans to-date. While many consumers mistakenly feel that credit repair and restoration is a quick endeavor, it is actually a process which requires patience and diligence to see an improvement. Our records indicate that you were only enrolled in the program for six weeks -- which means you should be receiving investigation results from the credit bureaus, right about now.

The Credit Pros strives to deliver excellent service with a focus on complete transparency - we offer a number of different venues for contacting us - either by phone, online chat, or via your portal - all with the ability of scheduling review sessions with us at anytime.

We wish you the best

Sales & Marketing

Reviewed May 1, 2019

This company’s tactics are tantamount to a boiler room operation designed to get you signed up and keep you signed up despite the sales pitch to the contrary. Money back guarantee is a fraud. The company took credit for two inquiries that were automatically deleted after 2 years to justify not honoring the guarantee. After more than 60 days and 3 payments, score change was 0 points.

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Nick increased rating by 4 stars.
Price
After a positive interaction with The Credit Pros, Nick increased their star rating on March 12, 2019.

Updated review: March 12, 2019

Good honest firm. All my issues have been resolved.

Original Review: March 12, 2019

Terrible. This firm has no interest in mind other than their own profitability. Generally to be a profitable firm in any business has to provide a viable service to their clients. Unfortunately after wasting nearly $600.00 dollars on their (non) services I came to the realization that they generate their revenue based upon violating their agreements with clients and bending/altering the explicitly stated terms of such agreements in manner that suits them not objective reality. They will purposely reward inefficiency as well so they could prolong the process as much as possible too in order to keep you locked in to their absurdly expensive monthly fee. No doubt they are nothing short of predatory. After about 3-4 months they produced absolutely no results irrespective of their guarantee. I strongly advise everyone to stay away from The Credit Pros and go with some such as Lexington Law, or one of the many other businesses out there.

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Customer ServiceStaff

Reviewed Aug. 17, 2018

Many thanks for the rapid response and supportive advice from your team. The people that are reading this should contact the Credit Pros if you have any credit issues right away. They won’t let you down.

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The Credit Pros
Response from The Credit Pros
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Our team appreciates the kind words and we are glad we were able to help you.

Verified purchase

Reviewed Aug. 10, 2018

They are unquestionably top shelf from the rest! They did not promise me anything that sounded too good to be true. And if you want specialized service combined with the best possible results, contact them.

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The Credit Pros
Response from The Credit Pros
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We are very careful to not over promise. We strive to under promise and over achieve- it has served us well.

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Staff

Reviewed Aug. 8, 2018

Andrew was extremely knowledgeable about the programs you offer and made the process to become debt free seamless. The amount of respect for the people that you help and understanding of situations that people encounter due to economic downfalls greatly allowed for me to believe that we were in good hands by becoming members of your program.

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The Credit Pros
Response from The Credit Pros
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Andrew is an important member of our team and I will pass on your kind words. Thanks!

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Staff

Reviewed Aug. 6, 2018

I have wanted to work on my credit. I just never slowed down or procrastinated. 2016 I had breast cancer stage 3. When they told me they could save my life, I was so happy. I decided then I'm going to change my life so when I get better I can have better credit and not feel defeated. So many things are based on your credit. I was shocked. And when I applied for a place to live, no one would even talk to you until they checked your credit... Thanks to Credit Pros, they have done all the work and helped me improve my credit score. I am so grateful. Thank you.

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The Credit Pros
Response from The Credit Pros
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We are so happy to be a part of your inspiring story. You area amazing.

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Staff

Reviewed July 31, 2018

They gave me an excellent service from the beginning up to now!! With this, I am beyond satisfied with the results so far. If I can I'll give a thousand stars to "The Credit Pros". They truly deserve it!

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The Credit Pros
Response from The Credit Pros
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We will take your 1000 STAR review. Thanks and I will share this review with the team!

Verified purchase

Reviewed July 27, 2018

Credit Pros has always been honest and truthful. They make no promises they can't keep even though they really work to fix your credit. Before I began with them I looked them up in the Better Business Bureau, BBB, and there rating is an A+.

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The Credit Pros
Response from The Credit Pros
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We work very hard to Be truthful and do the right thing even when no one is looking. We love it when our core values are obvious to our clients. Thank you...

Verified purchase

Reviewed July 19, 2018

I started the program for my daughter and myself in May 2018. So far my score has improved by approx. 30 points! My daughter has some ID Theft issues and they are working on hers as well. I would DEFINITELY refer The Credit Pros to OTHERS!!

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The Credit Pros
Response from The Credit Pros
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We appreciate your faith in our team and we are glad you are seeing great results. Thank you for the kind words.

Verified purchase
Staff

Reviewed July 17, 2018

Great Job! I haven't expected this much in just a short amount of time. Truly they are far better then Lexington law firm. I tried Lexington but I got the impression that they were trying to milk me for more money.

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The Credit Pros
Response from The Credit Pros
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We try not to compare ourselves to other companies but my team will be happy that you ranked us ahead in your poll. Thanks!

Verified purchase
Staff

Reviewed July 13, 2018

The Credit Pros are the best at what they do. I'm excited about their way they handle their business with you. I've seen the vast improvement regarding my credit scores. They are the best far from the rest!!!

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The Credit Pros
Response from The Credit Pros
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Our team is thrilled with your success story. There is more to come.

Verified purchase
Staff

Reviewed June 18, 2018

The Credit Pros are a awesome team of people who go to work for you and get the right results that enable you to get the best options financially that are available for the great credit standing that they will give you.

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The Credit Pros
Response from The Credit Pros
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Its funny because we use the word "team" here all the time. We all work hard for our clients and it truly a group effort- you the client included. Thanks for the kind words.

Verified purchase
Staff

Reviewed June 5, 2018

They have really delivered what they had initially promised. My credit score has improved drastically thanks to them removing some bad stuff in my credit reports. I can't really thank them enough for what they did for me.

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The Credit Pros
Response from The Credit Pros
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Helping you and other clients is our mission. We are happy you found value and experienced such great results.

Verified purchase

Reviewed May 23, 2018

When I first heard about them I was doubtful. I had heard the rip off stories before. But I found out that they are not only a reliable company but easy to talk to and answered all my questions and concerns. I signed up the next day and I must say that I never regretted it.

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The Credit Pros
Response from The Credit Pros
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Awesome! The team is so happy to hear that we could help. Thank you for the great review.

Verified purchase

Reviewed May 9, 2018

They are the chief with respects to credit repair. At first I was not convinced if the Credit Pros could really help me but after being with this firm a little over 45 days, my score has risen up and they have just started with my case. I look onward to the end of my credit file and I do not plan to go backward. As I have learned the hard way that bad credit makes life harsh.

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The Credit Pros
Response from The Credit Pros
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We can assure you that you are in the right hands- lets do it! This is only the beginning.

Verified purchase

Reviewed May 4, 2018

Don’t just take it from me. I’m just one of their many pleased customers. I had abundant items incorrectly stated on my credit report. As guaranteed, the Credit Pros had these items effectively removed. There was an instant optimistic effect on my credit score. Thanks, Credit Pros!

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The Credit Pros
Response from The Credit Pros
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Thank you for the kind words. We encourage our clients to post their success stories and results. Our team loves reading them.

Verified purchase
Staff

Reviewed May 2, 2018

They are the best firm to take on your case! They work very hard and rapidly in fixing my credit standing in the shortest span of time. I would really have no qualms with recommending them to anyone with negative items on their credit reports. With these kind of outcomes who wouldn't?

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The Credit Pros
Response from The Credit Pros
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Awesome! Please continue recommending us because we are fixing America's credit one person at a time.

Verified purchase

Reviewed April 30, 2018

They handle the whole thing and relay the progress of my account at every turn. They give advice on how to build positive credit and even provide links for the best credit cards for rebuilding credit. I could've never done all of this on my own in such a short time but thanks to their help I did.

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The Credit Pros
Response from The Credit Pros
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Thanks! Improving credit is not just deleting bad stuff but also educating our clients on positive behaviors which raise credit. We are glad it worked for you.

Verified purchase
Staff

Reviewed April 27, 2018

Rated number one by me the consumer, already I have experience a life changing for the better, with full confidence. Credit Pros has definitely reassured me that I will not regret taking the first steps to improve my credit score, well they work with all three credit bureaus to remove all yes all negative remarks that keeps me from attaining loans, credit cards hell even my dream home is just months away now instead of years... Thanks Credit Pros. Thank you Timothy my representative.

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Verified purchase

Reviewed April 25, 2018

Whoever you are eyeing for or whatever you want to do to repair or mend your credit. Let me save you the time and effort, you can halt the search now. This is the right place the best place to get all your negatives cleared. I'm very happy with Credit Pros service also all the great reviews tell it all. This company is really special! I'll recommend them to everyone who needs their credit repairs done.

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The Credit Pros
Response from The Credit Pros
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That was such a nice thing to say- Thanks and glad we can help.

Verified purchase
Staff

Reviewed April 23, 2018

They are definitely the best credit repair service that I signed up for. For a while I tried a couple other credit repair services which only stressed me out due to a lot of issues in unreliability and service. But not them they are the best credit people out there, hands down they work fast to get your credit clean. Plus they always keep you updated on everything with text and email.

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Reviewed March 21, 2018

I definitely recommend them to everyone. As I have satisfy with company's work done for me. They are fantastic as I am only 2 month into the program but I saw good progress. Thanks. I work with this company Credit Pros.

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The Credit Pros
Response from The Credit Pros
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We are so happy that you have seen success. There is more to come. Thanks!

Verified purchase
Customer ServiceStaff

Reviewed July 25, 2017

When I signed up 7 months ago I was told that I would have a dedicated adviser who would follow-up on my file regularly. NEVER HAPPENED... JUST A CALLED CENTER THAT DOESN'T KNOW ANYTHING ABOUT YOUR ACCOUNT/CREDIT SITUATION. Forwarded all that I was asked for on an ongoing basis (70GB worth!) and no action taken on what I sent or asked to have looked into. I was told repeatedly that there were add-on services I could pay more for and either no follow-up or I would call and the phone rep would tell me they had never heard of them. No per item deleted services offered or apparently available at all... just $109/mo. fee. I have had a few items deleted off two of the bureaus, but not sure if Credit Pro's accomplished it or my own efforts did. Very dissatisfied.

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Customer Service

Reviewed Jan. 25, 2017

At first, they were great! Really knocked off a lot of items from my report. Then after almost a year, I had no more deletions so I took myself off the $99 per month and went to pay per deletion. Then I began receiving invoices for items that were still on my credit report. After going back and forth with Pearl ** and Charlene ** I received another invoice for 3 deletions that weren't deleted. I sent an email only to never receive a response and then my card was charged for $150... Never again will I ever do business with them again.

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Customer Service

Reviewed Aug. 23, 2016

Very good customer service and support for credit repair. They have a twenty-four hour service and are glad to answer all my questions and are available all day and night. Good value for the money and anyone interested in the world of credit should give it a try and keep everything secure as possible to keep your credit safer from harm. I feel this service is very reliable and important to have around the clock. If I have a question about the current credit that I have they are right there.

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Staff

Reviewed Aug. 22, 2016

This is a good group of knowledgeable people who can and will help you in any way to help straighten your credit out to where you can feel more at ease. The representative I spoke to seemed to know a lot about credit repair and helped me out where I needed it the most. I would definitely say contact them if you needed help. The value of their service seemed pretty reasonable but there might be other companies that work better in value. It all depends on how much you can afford. They were very reliable and honest explaining how it all works with the plan they set me on and I would know exactly how much I would have left at the end of the month.

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Customer Service

Reviewed Aug. 20, 2016

They are limited in how they can help you as a customer. They can only do so much. They know the industry which is why their hands are tied. There's only certain things that they can do to help you get things removed from the report but they cannot physically remove them just for the sake of removing them. For the monthly fee I felt like my credit score did not go up for the amount that I was paying each month so therefore I did not think it was a good value. Never had an issue getting in touch with anyone. We're getting a response from anyone. I feel that they were reliable.

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Customer ServiceStaff

Reviewed Aug. 16, 2016

Called usually sounding very stressed but would always feel so much better even after 1 minute of speaking with someone. They reduced my stressed and changed my life for the better. Very knowledgeable and could answer all of my questions and concerns and if not, would make sure someone else did. They also gave great advice and exceeded my expectations. Value is 5 stars and recommended to everyone in need of credit repair. It's worth the time and money (which both are very little compared to what they would have been without it). Always there when you need them to be and can count on them not only to address all concerns but work hard to help you overcome the credit problems in your life.

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Customer ServicePriceStaff

Reviewed Aug. 14, 2016

Very helpful. They were also very nice and I didn't have any trouble understanding my customer service representatives. The rep I spoke with answered all my questions thoughtfully. She never made me feel stupid when I had her explain something again. She definitely knew what she was talking about and seemed very knowledgeable. A bit pricy, but the company helped me repair the damage I'd done to my credit when I was younger so the price, in my opinion was worth it. Whenever I had a question they answered it and didn't make me feel dumb for not understanding the ins and outs of how they would repair my credit. They did what they said they were going to do.

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Customer ServicePriceStaff

Reviewed Aug. 8, 2016

The customer service was really great. They were very professional and they were willing to answer any questions that I had about billing or technical aspects I did not understand. They are very well skilled and knowledgeable about the service. I don't think there is a question you could ask that they did not have an answer for or they would not search for. The value is very good. It really depends on how much you're willing to spend. I did research and they provide a great service for a really and fair price. They are most definitely reliable. I did not make contact with two other companies but with them there was no hassle. Everything was straightforward.

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Staff

Reviewed Aug. 3, 2016

They were very informative and helpful when I was asking questions which really helped me through the process because I am new to the situation and do not know much. They seemed to know about everything I asking them. They seem to be there every time I have an important question pertaining to my account so that to me is important.

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PriceStaff

Reviewed Aug. 1, 2016

My process went very smoothly. I was able to repair my credit extremely quickly and diligently and I was saved a lot of money from this. The rep was very knowledgeable and helpful; when I was confused and worried about my purchases they helped me very much and I was able to maneuver the difficult times with my credit. The value was good. For the amount of money that I paid I received a very good and faithful service and I was able to fix my dismal situation with my credit pretty well.

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The Credit Pros Company Information

Company Name:
The Credit Pros
Company Type:
Private
Year Founded:
2009
Address:
60 Park Place Suite 200
City:
Newark
State/Province:
NJ
Postal Code:
07102
Country:
United States
Website:
thecreditpros.com